Hereby we would like to inform you about the collection, processing and use of your data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 of April 27th 2016.
GET TO KNOW US
We are ALBIS SHIPPING & TRANSPORT GMBH & CO KG [HRA 102538 HAMBURG]
If you have any questions about this Policy, or about how we look after your data generally, please contact us.
We may control and process your personal data and, in certain circumstances, special categories of data (previously known as sensitive data)
We take privacy very seriously. We are committed to keeping your data secure and processing it fairly and lawfully. We ask that you read this policy very carefully because it contains important information about how we process your personal data.
This policy is aimed at our clients, service users, staff and any other third parties interacting with us.
PERSONAL DATA WE MAY COLLECT ABOUT YOU
We may obtain personal data about you (such as, but not limited to, your name, address,contact details, personal and social circumstances, payment details, whenever you complete a form for us, whether by email or in person.
We may also collect information about you when our staff speak to you about our services.
We may also receive information about you from other sources (such as relatives, referral agencies, commissioning bodies, strategic partners or your solicitors or accountants) which we will add to the information which we already hold about you.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
HOW WE USE YOUR PERSONAL DATA
a) We may use your data for one or more of the following purposes:
b) As part of delivering our services to you
c) Where we consider it necessary to be in your vital interests
d) Where we are legally required to do so, such as because of a contractual
obligation owed to a third party, such as a commissioning body
e) For the purposes of assessing your application for services
g) Fraud prevention and detection
h) Taking and processing payments
i) Security vetting
j) Improving our services
MARKETING AND OPTING OUT
We will not contact you for the purposes of direct marketing unless you have asked us to do so. However, if you have asked us to do so and later your change your mind, you can opt-out at any time with no hassle.
To do this, just let us know. See further 'Your rights' for details about how to contact us.
WHO HAS ACCESS TO YOUR PERSONAL INFORMATION?
We will not sell or rent your information to third parties.We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf:
We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing
tasks and providing services to you on our behalf
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes
Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
KEEPING YOUR DATA SECURE
a) We will use technical and organisational measures to safeguard your personal data, for example:
b) Access to our systems is controlled by password and username which are unique to the user
c) We store your electronic personal data on secure servers;
d) We train our staff in good records management;
e) Payment details are encrypted
Non-sensitive details (your contact details for example) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure.
As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do
so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
INFORMATION ABOUT OTHER INDIVIDUALS
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
a) Give consent on his/her behalf to the processing of his or her personal data
b) Receive on his/her behalf any data protection notices
HOW LONG DO WE KEEP YOUR DATA FOR ?
As a general rule, we will not keep your data for any longer than is necessary to complete tasks or provide you with services, but we will follow local laws regarding the storage of files/data
You also have the right to ask us to delete your data (sometimes known as 'the right to be forgotten'
You have various rights under the GDPR, including the following rights:
Right To object:
If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.
Right to withdraw consent:
Where we have obtained your consent to process your personal data for certain activities (for example, providing you with services), or consent to market to you, you may withdraw your consent at any time.
Data Subject Access Requests (DSAR):
Just so it's clear, you have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or delete such information.
At this point we may comply with your request or, additionally do one of the following:
- we may ask you to verify your identity, or ask for more information about your request; and
- where we are legally permitted to do so, we may decline your request, but we will explain why if we do so.
Right to erasure:
In certain situations (for example, where we have processed your data unlawfully), you have the right to request us to "erase" your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply.
Right to lodge a complaint with a supervisory authority:
You also have the right to lodge a complaint with your local supervisory authority, details of which can be found below.
To exercise any of your rights concerning your information, please send an email to the following address:
Or write to us at the following postal address:
ALBIS SHIPPING & TRANSPORT GMBH & CO KG
We may ask you to provide us with proof or your identity. Please do not be offended; this may occur even if we know you. It is a requirement of the GDPR in some cases.
Our website contain links to other websites. We are only responsible for our own contents according to the general laws. For external content, which are provided via links to use, we assume no responsibility and does not endorse their content. For illegal, incorrect or incomplete contents as well as for damages resulting from the use or non-use of the information, the provider of the website, which is referred to, is liable.